Lendr Tendr Privacy Policy
Lendr Tendr ("we", "us", or "our") is committed to protecting your personal information and handling it responsibly in accordance with the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
Collection and Use of Personal Information
We collect personal information so we can provide our services, assess your loan application, and meet our legal obligations. If you choose not to provide required information, we may be unable to assist you.
What We Collect
We collect personal and credit-related information such as:
- Full name, contact details, and date of birth
- Proof of identity (e.g. passport, driver"s licence)
- Employment and income details
- Financial position (assets, liabilities, expenses)
- Credit history and credit reports
- Interaction records (emails, phone calls, app usage)
We may also collect information about third parties related to your application (e.g. spouse or guarantor), with your confirmation that you have their consent.
How We Use and Disclose Information
Your information is used to:
- Verify your identity and assess your eligibility for credit
- Match your application with suitable lenders
- Exchange information with credit reporting bodies (CRBs)
- Fulfil legal and compliance requirements
- Maintain records and communicate with you
- Refer you to, or receive referrals from, service partners
We may share your information with:
- Credit providers and reporting bodies
- Aggregators and service providers
- Your employer, real estate agents, or referees (if relevant)
- Legal, financial, or dispute resolution professionals
- Government and regulatory authorities (as required)
- Third parties for funding or securitisation purposes
Overseas Disclosure
Some of our service providers and partners may be located outside Australia, including in countries like the United States, India, or Singapore. We take reasonable steps to ensure your data is handled securely in those regions.
Cookies and Analytics
We may use cookies and similar technologies on our website to enhance your experience, understand usage patterns, and support advertising efforts. You can manage or disable cookies through your browser settings.
Access and Correction
You can request access to or correction of your personal information by contacting us. If access is denied under any legal grounds, we will explain why.
Direct Marketing
We may use your details to provide you with information about services or products we believe may interest you. You may opt out of receiving marketing materials at any time by contacting us.
Complaints
If you believe your privacy has been breached or have concerns about how your data is handled, you can contact our Privacy Officer. We aim to respond in a timely and fair manner. If unresolved, you may refer the matter to the Australian Financial Complaints Authority (AFCA).
Contact Us
The Privacy Officer
Email: [email protected]
Mail: 133 Lavarack Ave, Eagle Farm QLD 4009